Lets know what are problems that are being faced by Agoda.
Recommendation:
This problem occurs because of line coverage. Customer should make sure that
the internet coverage is full to make sure that transaction is done
successfully. Customer also should check the transactions made.
2) Cannot make refund.
Recommendation:
Customers should book and pay it after they have really confirmed where and
when they want to stay. If still not confirmed yet, they can book first and pay
later.
Customer should contact Customer Service.
3) No discount.
Recommendation:
Customers should know that discounted price is all are depends on the hotels
that they book, not from Agoda.
Discounts may be vary for each hotel and room. Depends on availability and
specific days.
posted by : Shazleen
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